Are you planning a visit to the beautiful city of Stamford in Connecticut, USA? Look no further than Extended Stay America Suites – Norwalk – Stamford for your accommodation needs. Offering a range of excellent amenities and a convenient location, this hotel is the perfect choice for both short and long stays.
Unveiling the Review Process
At Extended Stay America Suites – Norwalk – Stamford, your comfort and satisfaction are of utmost importance. To ensure transparency and accuracy, each review score is meticulously calculated. The overall score is determined by aggregating all the review scores and dividing that total by the number of received reviews. Moreover, guests have the flexibility to provide separate subscores in vital areas such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. It’s important to note that these subscores are independent of the overall score.
Your Review, Your Voice
As a guest who has booked through our platform, you have the opportunity to share your experience and review the accommodations. We value your feedback, whether you stayed at the property or simply visited it. In case you need to edit a review you’ve already submitted, our dedicated Customer Service team is readily available to assist you.
Combating Fake Reviews
Ensuring the authenticity of reviews is a top priority for us. To combat any instances of fake reviews, we have a specialized team of experts and automated systems in place. If any suspicious activity is detected, we promptly delete the fraudulent content and take appropriate actions against those responsible. However, we also encourage our guests to report any suspicious content they come across, allowing us to conduct thorough investigations.
Our Review Guidelines
While we strive to publish every review we receive, it is essential to maintain certain guidelines to ensure the relevance and quality of the content. We refrain from displaying reviews that include politically sensitive comments, promotional content, illegal activities, personal or sensitive information, explicit language, hate speech, discriminatory remarks, threats, violence, spam, fake content, animal cruelty, impersonation, or any violation of our review guidelines. These measures help guarantee a safe and respectful environment for all our users.
Staying Relevant and Updated
To ensure the timeliness and relevance of reviews, we only accept submissions within three months of checking out. Additionally, reviews that are 36 months old or pertain to accommodations with ownership changes may be discontinued. We believe this approach enables guests to receive the most up-to-date and accurate information.
Engaging with Accommodations
We believe in fostering open communication between guests and accommodations. As such, accommodations have the opportunity to reply to reviews, adding another layer of interaction and personalized service.
Finding Your Way Through Reviews
When perusing multiple reviews, we prioritize displaying the most recent ones. Other factors, such as language and whether the review includes comments along with a rating, also play a role. To help you navigate through the reviews effectively, we offer sorting and filtering options based on time of year, review score, and more. Our aim is to make your research process seamless and efficient.
Guiding Principles for Reviews
Our guidelines and standards are designed to maintain the integrity and family-friendly nature of the content on Booking.com. We encourage contributions that are travel-related and provide detailed insights to assist fellow travelers in making informed decisions. While expressing opinions, we request contributors to avoid personal, political, ethical, or religious commentary. Additionally, we discourage the use of profanity, hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activities. All contributions should be genuine, original, and unbiased, reflecting your individual experience. As part of our commitment to fairness, we prohibit property partners from posting on behalf of guests or offering incentives in exchange for reviews. Negative reviews submitted with the intention of lowering a competitor’s rating will not be tolerated.
Respecting the privacy of all individuals is of utmost importance to us. To protect personal information, such as email addresses, telephone numbers, website addresses, and social media accounts, we make every effort to obscure such details.
The Voice of Our Guests
While the opinions expressed in contributions belong to our valued guests and properties, Booking.com disclaims any responsibility or liability for the reviews or responses. As a distributor, we do not have any obligation to verify the content, yet we strive to present the most relevant and helpful reviews. By default, reviews are sorted based on the date of submission and additional criteria to enhance user experience. We understand that different sorting options may be useful to different travelers, and we aim to cater to a variety of preferences.
Please note that translations within our service are powered by Google. While we make every effort to provide accurate translations, we must disclaim all warranties related to these translations, including any warranties of accuracy, reliability, merchantability, fitness for a particular purpose, and non-infringement.
Experience the Comfort and Convenience
For a memorable stay in Stamford, Connecticut, choose Extended Stay America Suites – Norwalk – Stamford. With our commitment to quality, authenticity, and guest satisfaction, we invite you to book with confidence and embark on an unforgettable journey in the heart of Connecticut.